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August 30 , 2010

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VAOnline.org

Helpdesk | Quick Victim Service Link Locator

Victim Assistance Online is non-profit information, research and networking resource for victim assistance specialists, professionals in related disciplines and all interested in the field of victimology.

We research, review and publish link directories and a virtual library on more than 40 victim assistance related topics, totaling more than 3000 links to organizations, agencies and services around the world. 

We also maintain a number regional and international Contact Networks of victim assistance staff and related professionals; our Networks link together more than 600 organizations, agencies and educational institutions in 28 countries. 

Our members comprise an international community of victim assistance professionals, program managers, government representatives, academics, researchers, law enforcement officers, NGOs and victim rights advocates.

A piece of news or information broadcast through our Networks can be received by hundreds of individual agencies around the world within minutes, potentially affecting tens of thousands of victims of crime, tragedy or the abuse of power. Similarly, we can access the collective knowledge of our members and their organizations, who present a communal knowledge bank deeper and more all-encompassing than any single database or ordinary reference service could provide.


Have a Question? Ask our Helpdesk!

Are you a victim service professional or research academic looking for information, resources or referrals for your organization or a survivor of crime or tragedy?   Can't locate the resources or information your need on our website?

Help is just a touch awaySubmit your question to our Helpdesk!  Your message will receive priority consideration from our staff.  Should they not have the information you require right at hand, they will consult with the members of our Contact Networks, which includes the organizations listed for our International, Canadian and Research listservs.

Victims of crime seeking assistance will be referred to organizations or agencies in their own region.

Privacy Issues: Many victim service professionals will have concerns about privacy and client confidentiality.  To this end, our Helpdesk includes Privacy options:

  1. If you're concerned about your own, your organization's, or a client's privacy, click the Confidentiality Required checkbox.  Should our staff need to consult with members of our Contact Networks to assist you, all identifying information you supply (names, contact information, e-mail addresses, location, case details, etc.) will be altered or withheld to protect the identity of all involved.  All responses from our Network members will be routed through VAOnline.org's office and redirected to you, protecting your identity and allowing you to decide which leads to follow, or who to contact for further information.

  2. If you wish our Contact Network members to receive your request and contact information, check the Broadcast My Request box.  Your request -- including contact information such as e-mail addresses -- will be forwarded to our Contact Networks precisely as it is submitted it to us.  Network members with information, suggestions or referrals will then contact you directly.

Link research and web site maintenance by Randy McCall
(©) 1995-2010 by Randy McCall, All Rights Reserved